Order Cancellation
Full refunds available for orders cancelled prior to shipment/production. No cancellations after dispatch.

Returns Policy (2-Week Guarantee)
14-day return period from delivery date. Requirements:

• Product must be unused

• Original tags/packaging intact

• Invoice or order confirmation
  Note: Returns must come to our facility, not manufacturer

Customer-Focused Returns
• Single shipping fee (roundtrip)
• No restocking charges
• Hassle-free refund process

Refund Procedure
▲ Return processing: 2 business days
▲ Approval notification
▲ Refund initiation
▲ Funds returned (3-10 business days)

Missing Refund Resolution

1. Verify bank processing time

2. Contact payment provider

3. Email our support team

Returns Department
📧 Email: [email protected]
📞 Phone: +1 (303) 712-0476
📍 Address: 1 George St, Brisbane QLD 4000, Australia